Privacy policy

Privacy Policy

Effective Date: 13/03/2024

1. Introduction We are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to protect it.

2. Information We Collect

  • Personal Information: We collect personal information that you voluntarily provide to us, including your name, email address, and shipping address. This information is collected for the purpose of processing your orders, shipping your purchased items, and communicating with you about your transactions.
  • Product Reviews: We may use your name and email address to request reviews for products you have purchased. This is to help other customers make informed decisions and to improve our product offerings.

3. Use of Your Information The information we collect is used in the following ways:

  • To process transactions and ship your orders.
  • To communicate with you about your order status and provide customer support.
  • To request reviews of our products.
  • To improve our website, products, and services.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing of Information We do not sell, rent, or trade your personal information with third parties. Your information may be shared with third-party service providers who perform services on our behalf, such as shipping, payment processing, and customer service. These third parties are prohibited from using your personal information for any purpose other than to provide these services.

5. Data Security We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights You have the right to:

  • Access the personal information we hold about you.
  • Request that we correct or delete your personal information.
  • Object to or restrict our processing of your personal information.
  • Request that we provide your personal information to you in a portable format.

7. Changes to This Privacy Policy We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us If you have any questions about this Privacy Policy or the practices of this site, please contact us at rob@mattestlea.com.

Effective Date: This Privacy Policy is effective as of 13/03/2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.